AI Chatbot Assistant for client inquiries

Client communication and customer support have long been complex and time-consuming tasks for marketing and development agencies. To address these challenges, we created an AI-powered chatbot assistant designed to streamline client updates, project tracking, and team communication on tickets —making it easier for clients to stay informed and for teams to manage communication effortlessly. With features to check sprint status, facilitate team communication, provide detailed insights, and answer questions, this assistant is designed to make managing client communication easier and more efficient.

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Agencies often face the burden of frequent emails, detailed updates, and endless meetings to keep clients informed on project progress. This traditional approach can slow down productivity and strain team resources.

Our goal was to build an AI-powered Chatbot Assistant tool that automates project updates, allows clients to view the latest changes, submit tickets, and communicate directly with the team—all in one place.

Our AI Chatbot Assistant now enables clients to check project statuses, view updates, and create descriptive tickets that are sent directly to the development team in seconds. The automated system has saved agencies, on average, 60% of the time previously spent on client communication and project management, allowing both clients and teams to focus on high-value tasks.

The result is a more efficient process where everyone stays connected and updated without the need for lengthy emails or Zoom calls.